Questions guests ask about Get Air Columbus

Question 1

What party packages does Get Air Columbus offer?

Accepted Answer

Six packages: Jump Start ($99, 2 hours, 5 jumpers), Floatin' on Air from $224.99, Flippin' Awesome from $349.99, Ridiculously Awesome from $574.99, The Big Bounce ($799.99, 3 hours, 30 jumpers) and Toddler Time ($174.99). Prices are the park's posted rates.

Question 2

How big is the deposit?

Accepted Answer

$99 for Jump Start, Floatin' on Air and Toddler Time, $120 for Flippin' Awesome and Ridiculously Awesome, and $250 for The Big Bounce. It is non-refundable.

Question 3

How do I pay for a party?

Accepted Answer

A non-refundable deposit is due at booking. The remaining balance is due near the end of the party.

Question 4

What if I need to reschedule a party?

Accepted Answer

Parties can be rescheduled at no cost up to 48 hours before the event. Changes within 48 hours cost $50.

Question 5

Which guests count toward the party total?

Accepted Answer

Only jumpers count. Non-jumpers attend free, and the guest of honor counts as a jumper.

Question 6

What if more guests jump than the package covers?

Accepted Answer

Each extra jumper costs $17.99 to $29.99 depending on the package. Where a package includes pizza and soda, one pizza and one 2-liter are added at no cost for every five additional jumpers.

Question 7

How do I book a group event or field trip?

Accepted Answer

Send a request on the Groups page. A booking agent contacts you, then provides a quote and books the event. The park says groups of 15 to 200+ are welcome.

Question 8

How early can we arrive for a party?

Accepted Answer

Guests can arrive 15 minutes before the party time. If the party is booked at opening, check-in starts when doors open.

Question 9

Can we bring decorations?

Accepted Answer

Yes, but not glitter, confetti, pinatas or messy decorations. A $50 cleaning fee applies if prohibited items are used.

Question 10

Does everyone need a waiver and jump socks?

Accepted Answer

Yes. Every guest, including non-jumpers, needs a signed waiver, and it can be done online. Grip socks are required for jumpers and are sold at check-in.

Question 11

Can we bring our own food to a party?

Accepted Answer

Cake, cupcakes and fruit and veggie platters are allowed. All other food and drink must be ordered through Get Air, or a $50 outside food fee applies unless your package waives it.

Question 12

Are plates and utensils included?

Accepted Answer

Yes. Plates, cups, utensils and napkins are included with party packages.

Question 13

Can we rent the whole park?

Accepted Answer

Yes. Facility rentals close the park to the public so your group has it to itself. Groups of 15 to 200+ are welcome.

Question 14

Can I drop my child off?

Accepted Answer

Children under 9 may not be dropped off and must be supervised by an adult. Every guest under 18 needs a waiver signed by a parent or legal guardian.

Question 15

Can big and little jumpers jump together?

Accepted Answer

No. Jumpers under 46 inches use the Little Air area and one-at-a-time obstacles. Big and little jumpers are kept apart for safety.

Question 16

Can I have a party during Toddler Time?

Accepted Answer

Yes, if all jumping guests are under 46 inches tall. Supervising adults are not counted.

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