Questions guests ask about Rockin' Jump Westerville

Question 1

How do I book a birthday party?

Accepted Answer

Book online through the party reservation system, call the park, or stop by during regular hours.

Question 2

How far ahead should I book?

Accepted Answer

The park recommends contacting them at least two weeks ahead. Party rooms are in demand, especially on weekends.

Question 3

Is there a deposit?

Accepted Answer

Yes. Packages need a 100% non-refundable deposit of the full party price when you book.

Question 4

Can I change my party date?

Accepted Answer

Yes, with advance notice. Parties are non-refundable but can be moved to another date.

Question 5

How much are group and corporate events?

Accepted Answer

Group events are custom quoted. The park does not use a flat rate per hour or per event.

Question 6

Is a waiver required?

Accepted Answer

Yes. A signed waiver is required for every jumper. Anyone under 18 needs a parent or guardian to sign.

Question 7

Who can sign the online waiver?

Accepted Answer

Only someone 18 or older can sign a waiver. Younger guests need a parent or legal guardian to sign.

Question 8

Do I need to bring decorations?

Accepted Answer

No. Party rooms are decorated in the park colors. Silly string, confetti and pinatas are not allowed.

Question 9

Are special socks required?

Accepted Answer

Yes. Guests jump in Rockin' Jump socks, and outside socks are not allowed.

Question 10

Can I bring my own food to a party?

Accepted Answer

No. Outside food and beverages are not permitted. Cake and ice cream are allowed.

Question 11

What food does the park serve for parties?

Accepted Answer

Pizza made on site, plus nachos, chicken strips and drinks.

Question 12

What comes with every party package?

Accepted Answer

A private party room, room set-up and clean-up, plates, utensils and napkins, and jump socks for every jumper.

Question 13

How big a group can the park host?

Accepted Answer

The park says it customizes group events for groups of 15 or 300.

Question 14

When are Junior Jumpers sessions?

Accepted Answer

Tuesday and Thursday 9:00am to 12:00pm, and Sunday 9:00am to 11:00am, for ages 5 and under.

Question 15

Can I drop my child off?

Accepted Answer

Not at Rockin' Wednesdays or Neon Night. Drop-offs are not permitted, and jumpers under 15 need a parent or guardian.

Question 16

Are young children left on their own at Junior Jumpers?

Accepted Answer

No. Children under 5 must not be left unattended, and every jumper needs a parent or legal guardian.

Rockin' Jump Westerville